FAQ’s

Frequently Asked Questions:

Q – I am a new greeting card publisher, can you help me?

A – Of course, we love to help new publishers bring their creative ideas and designs to life; we can help you with product development, board choices, packaging options, setting up your artwork, in fact we will help and support you every step of the way – contact us via enquiries@loxleys.co.uk for an initial chat

Q - How do I place my order?

A - To arrange an initial chat about placing an order, contact our team directly via enquiries@loxleys.co.uk or through our website contact form. Our team will discuss our greeting card production with you and confirm your requirements in order to provide a bespoke quote. Once you’ve received your quote and you’re happy with it, sit back and relax…we’ll take care of the rest!

Q – What is the minimum order quantity for digital?

There is no minimum order quantity for digital production, giving you full flexibility.

Q – What is the minimum order quantity for litho?

A – Our litho department focuses on larger volume production. Our minimum order quantity is 1000 B1 sheets, usually accommodating between 12 and 16 designs depending on size.

Q – What will my order cost, can I see a price list?

A – We pride ourselves on being competitively priced with printing in our digital department starting from 18p, but as card specifications can vary greatly, we operate on a bespoke quoting basis. To receive your bespoke quote contact our team today.

Q – What is the difference between litho and digital print?

A - Quite simply quantity! You will receive the same great quality, finish, product and customer service across all areas of our business, but our digital department allows us more flexibility around small volume orders. Whilst our litho department provides efficiency when printing in larger volumes due to the ability to print across a larger surface area (B1 sheet size).

Q – What board types are available?

A –We have a range of FSC certified house boards readily available, including smooth, textured, coated and uncoated options. These boards are always readily available, we can also work with you on any bespoke board requirements you may have for your designs

Q – What does your FSC logo stand for?

A –  FSC is an acronym for ‘Forest Stewardship Council’. The FSC logo with our unique License Code means that the board used is sustainably sourced from a well managed forest and is fully traceable from ourselves back up the supply chain. Our FSC logo can be used on all FSC certified boards – In line with FSC certification guidelines, to keep control of the use of our FSC logo we will add it into your supplied artwork for you prior to printing (we are not allowed to share it with customers), whilst our FSC logo with our own unique License Code can only be used on cards printed by Loxleys

Q – How should I prepare my files for print?

A – Please supply your files in a print ready PDF format with a 3mm bleed. If you’d like additional support with getting your files ready for print, we have put together a range of guides and common size templates as part of our new designer toolkit. The online toolkit has been put together with everything you need to get your greeting card designs print ready without any stress. For a link to the new designers toolkit please get in touch.

Q – Where can I see examples of the board types, cards and packaging options available?

A – Our team are happy to post you a sample pack tailored to your areas of interest, these can include unprinted board swatches, examples of our finishes and packing options and printed cards. Get in touch to request your sample pack today.

Q – How can I make my greeting cards more sustainable?

We offer a wide range of environmentally friendly production processes, card finishes and packing options. These include Secure-Seal stickers, paper banding, eco-gliltter, faux sequins and gems, all-board euro hooks, eco bags and FSC certified and recycled boards. You can find out more about these on our Eco Friendly Options page.

Q – How long will it take for my order to be delivered?

A – In our digital department we operate an average 10 working day turnaround time. Our litho department operates an average 4-6 week lead time.

Q – What are my delivery options?

A - We can despatch on your behalf directly to retailers, to your designated warehouse or if you’re local to Sheffield you’re welcome to collect your smaller digital orders.